FREQUENTLY ASKED QUESTIONS
Absolutely! At Excedo Sports, we take pride in delivering exactly what we show. All our product images are real, high-quality photos of the actual items — not stock photos or digital mockups (unless clearly mentioned). What you see is what you get.
✔️ No hidden surprises
✔️ Accurate colors, patterns, and designs
✔️ 100% match with the displayed product (including customization, if chosen)
In rare cases, due to lighting or screen settings, slight color variations may occur. But rest assured — quality, design, and fit remain consistent.
For any questions or custom requests, feel free to contact us before placing your order.
We’ve made returns easy and hassle-free for our customers!
🔁 If you wish to return a product, simply contact us with your order details.
📦 Our shipping partner Shiprocket will handle the pickup and return process on our behalf.
✅ Once we receive your return request, Shiprocket will arrange the pickup from your location.
🕒 Returns must be requested within the specified return period mentioned for the product.
Please ensure the item is unused, in original condition, and includes all tags/packaging. For any assistance, feel free to message us on WhatsApp.
We try our best to keep all popular items in stock. However, since we accept all orders via WhatsApp confirmation, product availability is confirmed during the ordering process.
✅ If any item is out of stock, we will inform you in advance
✅ You can also ask us about restock timelines or alternative options
✅ Custom orders or restocks may be available upon request
To place an order or check availability, simply message us on WhatsApp — we’ll guide you through the process!
